How We Protect You and Our Staff

We encourage patrons to use self-checkout machines at each location. Library staff are available for library card questions, card renewals, payments, and assistance with hold requests.

We do our best to clean frequently-touched surfaces throughout the day. However, no public space is completely risk-free. We encourage patrons to:

• Unvaccinated persons are required to use a face-covering inside the library. Vaccinated persons may mask or not, according to personal preference.
• Sanitize hands, Wipe computer surfaces after use.
• Self-screen. Do not enter the library if you feel ill, have returned from a known COVID-19 hotspot, or have had a secondary exposure. if you are COViD positive, please stay safe at home. We can extend checkouts or offer contact-free dropoff. Please contact us.

• Sign into a computer with your library card - appointments not required.
• See desk staff for a WiFi table or newspaper chair (one-hour maximum.) 
• No other form of inside gathering is available.

Curbside Pick-Up

Monday-Saturday, During Building Hours
Call 309-732-7323 for Downtown pick-up, or 309-732-7338 for Southwest

• Pick up by Appointment only.

Call us when you receive your notice.

 

• We will check your items out to you when we make the appointment, and take a description of your car. Please be patient and courteous with staff.

 

Need help? We're here.

• Call 309-732-7341, or email RiLibRef@rigov.org, or Live Chat via Ask a Librarian

• Reference staff available 9 am to 6:00 pm, Monday, Friday, and from 9:00 am to 12:00 pm on Saturdays.

• Need help choosing items? Fill out our From the Stacks Personal Shopper Form, and library staff will pick up to five items for you. Please allow sufficient time for us to research, pull, and notify you about your hold.
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Inside browsing and borrowing:

• Downtown and Southwest Library locations: Grab and go service (short visits)
• Mobile Library service provided via Curbside at this time.  ROCKfi and public Wifi hotspot access available.
• Homebound Delivery Resources are also available

• Residents without cards may also apply for a card either inside the library or via online. A digital only card is available for those who plan to only use digital services. See Get a Card for details.

• Pay fines online with your PrairieCat account

• Renew by phone by calling 1-888-542-7259 (you will need your card and materials when you call)

COVID-19 or Vaccination Facts/Help

Schedule vaccination appointments at Camden Center: Website or Facebook page
Vaccination Fact Sheet

• The QC COVID-19 Coalition,TogetherQC.com, and the State of Illinois COVID-19 website

• Illinois' COVID-19 Hotline, 1-800-889-3931, email dph.sick@illinois.gov

• Center for Disease Control (CDC) frequently asked questions page

• Business Resources from the Quad City Chamber of Commerce